Privacy Policy

Historical Connect ("we," "our," or "us") operates the Historical Connect mobile application and website. This Privacy Policy explains how we handle information in connection with our travel platform, including Location (secure connection), Internet, eSIM, AI Guide and AI Support services.

This policy distinguishes between (A) secure-connection traffic and activity data, and (B) information you voluntarily provide or that is strictly necessary to deliver a service you request.

Secure Connection Privacy

When you use Secure Connection, our systems are designed to route and protect your connection without retaining the content of your browsing activity, DNS queries or traffic for those purposes.

Like any network service, limited technical information may be processed transiently to establish, maintain and secure a connection. We do not use that information to build activity profiles, serve advertising, or sell secure-connection activity data.

Information We May Collect

Depending on how you use Historical Connect, we may receive or process the following categories of information:

Account and authentication information

If you create or use an account, we may process identifiers such as your email address, account ID, authentication tokens and basic account status information needed to provide access to app features.

Support and website contact information

When you submit a message through our Support Center or contact us for assistance, we receive the information you provide — which may include your name (optional), email address, subject and message content — along with technical metadata such as the submission date and time and, where available, your IP address. We use this information only to respond to your request and maintain support records as needed.

Purchase and subscription information

Purchases made through the Apple App Store or Google Play are processed by those platforms. We may receive purchase confirmations, subscription status, product identifiers and related transaction metadata needed to activate or manage your access to paid features.

Internet and eSIM service information

When you purchase or use Internet or eSIM services, we may process information necessary to provision, activate, manage and support those services. This may include plan selections, destination or region, data allowance, validity period, usage status, device or eSIM compatibility information and activation-related identifiers.

Delivering Internet and eSIM services may require processing by infrastructure partners strictly to fulfill your requested transaction. We do not sell this service information for advertising purposes.

AI Guide and AI Support information

When you use AI Guide or AI Support, Historical Connect may process user-provided information through Historical Connect servers in order to provide the requested feature. This may include your messages and questions, destination city or country, location coordinates when used, and place names or related travel context.

To provide these features, requests may be sent through our servers to third-party services, used only as needed for the relevant functionality: DeepSeek for AI processing, Tavily for web and search information, and WeatherAPI.com for weather information. Historical Connect requires your consent in the app before this third-party data sharing occurs. You can withdraw consent in Settings → AI Data Sharing. We do not use AI Guide or AI Support conversations for third-party advertising.

Device and app information

We may receive basic device and app information such as device type, operating system version, app version, language settings and diagnostic information needed for compatibility, security and support.

How We Use Information

We use information described above to:

• Provide, operate and maintain Historical Connect services
• Activate and manage Internet, eSIM and subscription features
• Deliver AI Guide and AI Support responses and location-aware assistance you request
• Process support requests and communicate with you
• Protect against fraud, abuse and security incidents
• Comply with applicable legal obligations

We do not sell personal information. We do not sell secure-connection data. We do not use secure-connection activity for advertising or profiling.

Internet Privacy

Internet services allow you to purchase and manage travel data plans within the app. To provide these services, we may process plan details, usage status, validity information and activation data. Some processing may occur through partners involved in delivering connectivity services, but only as needed to fulfill your purchase and maintain the service.

eSIM Privacy

eSIM services require processing of provisioning and activation information so that a digital SIM profile can be delivered to a supported device. This may include destination selection, plan configuration, activation codes or identifiers and compatibility information. We retain only what is reasonably necessary to support your plan, resolve issues and meet legal or operational requirements.

AI Guide and AI Support Privacy

AI Guide and AI Support may process information related to your request through Historical Connect servers. This may include:

• Your messages and questions
• Destination city/country
• Location coordinates, when used
• Place names and related travel context

Third-party services used for these features are:

• DeepSeek — AI processing
• Tavily — web/search information
• WeatherAPI.com — weather information

These services are used only as needed to provide the relevant AI Guide or AI Support functionality. Historical Connect requires your consent in the app before this third-party data sharing occurs. You can review or withdraw consent at any time in Settings → AI Data Sharing. We do not use AI Guide or AI Support interactions for targeted advertising.

Retention of AI interactions, if any, is limited to what is reasonably necessary to operate, secure and improve the feature unless a longer period is required by law or needed to resolve a support matter you raise.

Data Sharing

We may share information only in these circumstances:

• Service providers: With vendors that help us operate the app, deliver connectivity or eSIM services, process AI requests, send support communications or maintain infrastructure — under contractual obligations to protect information and use it only for authorized purposes. For AI Guide and AI Support, this includes DeepSeek, Tavily and WeatherAPI.com, which receive only the categories of data needed for the request, through Historical Connect servers, and only after you grant consent in the app.
• App platforms: With Apple or Google in connection with purchases, subscriptions and platform requirements.
• Legal requirements: When required by law, regulation, legal process or to protect rights, safety and security.

We do not disclose secure-connection traffic or activity to third parties for their independent commercial purposes.

Data Retention

We retain information only for as long as reasonably necessary to provide services, resolve disputes, enforce agreements, maintain security and comply with legal obligations. Support messages and related metadata are retained as needed to handle your request and maintain support records.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete or restrict certain processing of your personal information, or to object to certain uses. You may manage app permissions, including location access, through your device settings. You can withdraw AI Data Sharing consent from Settings → AI Data Sharing; this stops future AI Guide and AI Support sharing with DeepSeek, Tavily and WeatherAPI.com until you grant consent again.

To submit a privacy-related request or question, contact us through the Support Center.

Children's Privacy

Historical Connect is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us through the Support Center.

International Users

Historical Connect may be used internationally. Information may be processed in countries other than your own. We take reasonable steps to protect information in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest revision. Continued use of Historical Connect after changes become effective constitutes acceptance of the updated policy.

Contact

For privacy questions or requests, visit our Support Center.